Donna M. Flynn
donnaflynn@skillsmastery.com

Donna Flynn is the CEO, president and founder of SkillsMastery Group. A native of Chicago, Donna began her career with The Northern Trust Company, one of the Midwest's largest and oldest financial services institutions, where she marketed banking and public finance services to government entities. After five years with The Northern, Donna joined Chicago's Bank One to start up a similar operation. She moved steadily upward in the organization and at the age of 29, was named President and Market Manager for eight banks throughout the Chicago area. In this role she managed all retail, private banking, business banking, affiliate and community relationships. Under her leadership, the organization was the first bank to receive the 1997 Business of the Year award.

In 1998, Donna moved into executive and corporate coaching for several subsidiaries of Bank One, where she coached the executive leadership team and helped develop the organization's future leaders. During this time, the organization experienced substantial increases in sales and customer retention.

Donna founded her own firm in 1999. SkillsMastery Group offers executive coaching, training and consulting in management and leadership skills for individuals and organizations. She helps clients achieve and maintain the focus, discipline and resources they need to achieve the extraordinary results they desire.

Education and Training

Northwestern University awarded Donna a bachelor's degree in Economics. She is active in the coaching community and serves on the Organizational Coaching Committee of the International Coaching Federation. Donna is certified as a professional coach through the Coaches Training Institute.

Public Appearances

Donna has been interviewed on coaching by radio stations US 99.5 and WALE Radio, and she's also been featured in the Chicago Tribune. In July 2002, she spoke at the International Coaching Conference in Sydney, Australia.

 
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